Privacy Policy

1. Information We Collect

When you interact with Velstays, we may collect the following types of information:

• Contact Information — Name, email address, and phone number provided when you make a booking inquiry or contact the host.
• Booking Details — Dates of stay, number of guests, and special requests.
• Usage Data — Information about how you use our website, including pages visited, time spent, and browser type (collected via analytics tools).
• Communication Data — Messages exchanged with the host through the website or messaging platforms.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your booking
• Communicate with you about your stay
• Provide check-in instructions and property details
• Improve our website and guest experience
• Respond to inquiries and support requests
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers — With trusted third-party services (e.g., Airbnb, analytics tools) that help us operate and improve our services.
• Legal Requirements — When required by law, regulation, or legal process.
• Safety — To protect the safety, rights, or property of our guests, host, or others.

4. Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. We use Vercel Analytics to understand how visitors interact with our site. These tools collect anonymized data and do not personally identify you. You can disable cookies in your browser settings, though some website features may be affected.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your login credentials confidential.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking-related data is retained for a reasonable period after your stay for reference and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise any of these rights, please contact us at hello@velstays.com.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Airbnb, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: